Loading ...

LocationsProgram benefits
Online check-inSupport
Book Now
Make a bookingLog in/Sign Up

The Hertz online check-in process

At Hertz, we’re always working hard to make your car rental experience as smooth and quick as possible. That’s why we’re excited to launch our new online check-in system that makes car rental easier than ever before, meaning less time going through vehicle collection at location and more time for your next adventure!

What you need to do

  • Have licence & credit card ready on your phone

  • Enter reservation no., surname & licence number

  • Verify your credit card details

  • Submit a photo of your driver’s licence to verify

  • Take a short video selfie to verify your identity

So how does Hertz online check-in work?

Hertz Online Check-In is super easy to use, plus you can do it in the comfort of your own home or on the go – you decide! Simply verify your driver’s licence and payment details before you arrive at the Hertz counter for a speedier process picking up your car.

Once you have made your car rental booking, your confirmation email will now include details on how to complete the Hertz Online ID verification process.

Before you start the Hertz Online ID verification process make sure you have your smartphone, drivers license and credit card handy. When prompted, use your smartphone to complete key information fields and verify your identity – it’s that easy!

Hertz online check-in is now rolling out across Australia.

Check-in now

For Reservations

To book or change 0800 888 753

or 0800 654 321

Customer Service

Past Rentals Only 0800 921 460

  • Hertz

  • About us
  • Careers
  • The Tiaki Promise
  • Support

  • Contact us
  • Make a booking
  • Popular locations

  • Auckland Airport
  • Queenstown Airport
  • Christchurch Airport
  • Wellington Airport
  • Hamilton Airport

© 2026 The Hertz Corporation. Hertz is committed to your privacy. For details, please read our Privacy Policy | GDPRPrivacy Policy|Terms and Conditions

build v3.363.0
svg-graphic